Skip to main navigation. Skip to main content.
workhealthlife
 
Your Employee Assistance Program is a support service that can help you take the first step toward change.
 
 
  • Register
  • |
  • Log in
  • |
  • Search organization
Morneau Shepell
Woman walking on the beach, leaving footsteps in the sand.

Welcome to your Beneficiary Assistance Program.

If you do not know your username please call 800-227-8620 for assistance or contact your administrator.

workhealthlife
 
Your Employee Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee Assistance Program (EAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.
Not a member yet? Join today for free
or

    We found several matches. If you cannot find your organization in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.
    Don't know your organization? It could be where you work, your union, state, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.866.468.9461

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you connect with us, we'll help you pick the right support. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
    Home
    • Home
    • my services
      Log in or tell us your organization to view your services.
      Is your organization interested in offering these services?
      • Professional Counseling
      • Financial Support
      • Legal Support
      • Nutrition Support
      • Family Support
      • Health Coaching
      • Naturopathic Services
      • Fitness Support
    • health & well-being

      Your physical and mental well-being has a significant impact on your day-to-day life. The more you know, the better you'll feel.

      • Emotional well-being (articles 50)
      • Mental Health (articles 42)
      • Family & relationships (articles 50)
      • Diversity and inclusion (articles 9)
      • Addictions (articles 32)
      • Diseases & Conditions (articles 7)
      • COVID-19 resources (articles 46)
      • Physical well-being (articles 21)
    • career & workplace

      Let us help you manage your career, better handle workplace relationships, and find work-life balance.

      • Health & attitude (articles 43)
      • Coping with change on the job (articles 16)
      • Time management (articles 16)
      • Stress/burnout (articles 17)
      • Traumatic events (articles 13)
      • Career development & continuing education (articles 25)
      • Conflict & communication (articles 48)
      • Workplace leave (articles 8)
    • financial security

      We can all use a little help understanding and managing finances. Learn more through educational articles, resources, and tools to support you in achieving financial well-being.

      • Financial Planning (articles 18)
      • Credit & Debt Management (articles 6)
      • Budgeting (articles 22)
      • Investing (articles 5)
      • Retirement (articles 11)
      • Legal (articles 5)
      • Tax (articles 3)
      • Real Estate/Mortgages (articles 10)
    • life events

      Find information on a wide variety of topics to better inform and support you during life events and times of change.

      • Death of a Loved One (articles 4)
      • Planning Retirement (articles 10)
      • Dealing with a Disability/Serious Illness (articles 13)
      • Getting Separated/Divorced (articles 7)
      • Parenting (articles 24)
      • Buying/Selling a House (articles 3)
      • New Employee (articles 33)
      • Getting Married (including common law) (articles 4)
      • Having a Baby (articles 15)
    health & well-being Covid 19
    • Home »
    • health & well-being »
    • Covid 19 »

    Communicating with your child's teacher

    Bookmark Article

    Positive and open communication with your child’s school can play a key role in helping your child succeed through his or her school years.male teacher writing on a blackboard

    Although this requires some investment of time, ongoing communication can help to head off problems before they become major issues that could require considerably more effort and time to manage. Look upon the time you put in as an insurance policy against problems.

    The essentials

    Your child’s school is an entire and separate world, complete with its own government—the trustees or private school board, principal and teachers—and its own culture, philosophy and rules.

    Before you can effectively deal with this world, it’s essential that you get to know as much as possible about it.

    In order to work with teachers to ensure your child’s succession through school, you’ll need to become familiar with:

    • The school layout. Walk the halls. Visit your child’s classrooms. Check out the gym, the library and cafeteria. Walk through the schoolyard. Get a feel for the atmosphere and culture of the world your child will be living in for so much of his or her days.

    • Your child’s teachers. Try to meet them in person to say hello at the beginning of the school year. If this isn’t possible, drop off a note. Introduce yourself, offer to volunteer, invite the teacher to call if the need arises and let him or her know the best time to reach you. Use this first conversation or note to briefly describe any issues around your child or any recent or upcoming home events that could affect your child’s mood or academic progress.

    • Your child’s guidance counsellor. Again, try to meet in person to say hello when school begins, or send the same sort of note that your child’s teachers will receive.

    • School rules and philosophy. Understand the issues that are important to the school. Familiarize yourself with the rules so that you can help your child to follow them.

    • Homework policy. Find out how much time the school expects your child to put in each night and on weekends.

    • Other parents. Try to attend the parent-teacher associations (PTA) meetings. If this isn’t possible, call and introduce yourself to the parents of your child’s key school friends.

    • Trustees or private school board directors. Get a feel for their background and philosophies. Introduce yourself if the opportunity arises. You never know when you might need their involvement.

    Get involved

    Teachers pay more attention to parents who seem to be interested in the school and its programs. Volunteering in the classroom can be an excellent way to build a relationship with your child’s teachers and give you a real understanding of the way the classroom functions. Consider:

    • Volunteering to help with fundraising efforts.
    • Volunteering to drive to and from away games or other school sporting activities and events.
    • Attending parent-teacher association meetings.

    Throughout the school year, continue to keep your child’s teachers informed about any changes in home circumstances that could affect your child’s behaviour or academic progress.

    Make parent-teacher interviews work for you

    These scheduled meetings usually occur every term and are a good way to maintain ongoing contact with your child’s teachers. However, most allow only a short period of time for each interview. This can limit their productiveness, unless you go prepared.

    • Write down key topics that you want to discuss with each of your child’s teachers. Write down any questions you want to ask or points you want to make. Refer to your notes during your meeting.

    • Remember that this is not the time to discuss major issues—there is simply not the time for teachers to focus seriously on any one child during the evening. Instead, mention the issue and tell the teacher that you would like to arrange a separate meeting to discuss it.

    • Make it clear that your objective is to work with the teacher at all times. Ask what you can do to help your child maintain his or her good standing, or improve behaviour or academic progress.

    • Be open to teachers’ comments and suggestions about your child. Try not to become defensive or critical of the school in your response to negative comments.

    Dealing with conflict

    Encourage your child to talk about school and about any issues he or she may be facing. Show your child that you are supportive, but try to remain positive about the school and the teachers.

    Share:

    • 1
    • 2


    Related Articles

    Is our world fascinated by violence?
    Discipline Strategies for Parents of Young Children
    Tips for New Dads
    Talking to Teens About Drugs and Alcohol
    View all resources
    © 2025 Morneau Shepell Ltd.
    COC
    Back to top
    CTCLPRDWEBWP02
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    Processing

    Processing