Skip to main navigation. Skip to main content.
workhealthlife
 
Your Employee Assistance Program is a support service that can help you take the first step toward change.
 
 
  • Register
  • |
  • Log in
  • |
  • Search organization
Morneau Shepell
Woman walking on the beach, leaving footsteps in the sand.

Welcome to your Beneficiary Assistance Program.

If you do not know your username please call 800-227-8620 for assistance or contact your administrator.

workhealthlife
 
Your Employee Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee Assistance Program (EAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.
Not a member yet? Join today for free
or

    We found several matches. If you cannot find your organization in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.
    Don't know your organization? It could be where you work, your union, state, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.866.468.9461

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you connect with us, we'll help you pick the right support. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
    Home
    • Home
    • my services
      Log in or tell us your organization to view your services.
      Is your organization interested in offering these services?
      • Professional Counseling
      • Financial Support
      • Legal Support
      • Nutrition Support
      • Family Support
      • Health Coaching
      • Naturopathic Services
      • Fitness Support
    • health & well-being

      Your physical and mental well-being has a significant impact on your day-to-day life. The more you know, the better you'll feel.

      • Emotional well-being (articles 50)
      • Mental Health (articles 42)
      • Family & relationships (articles 50)
      • Diversity and inclusion (articles 9)
      • Addictions (articles 32)
      • Diseases & Conditions (articles 7)
      • COVID-19 resources (articles 46)
      • Physical well-being (articles 21)
    • career & workplace

      Let us help you manage your career, better handle workplace relationships, and find work-life balance.

      • Health & attitude (articles 43)
      • Coping with change on the job (articles 16)
      • Time management (articles 16)
      • Stress/burnout (articles 17)
      • Traumatic events (articles 13)
      • Career development & continuing education (articles 25)
      • Conflict & communication (articles 48)
      • Workplace leave (articles 8)
    • financial security

      We can all use a little help understanding and managing finances. Learn more through educational articles, resources, and tools to support you in achieving financial well-being.

      • Financial Planning (articles 18)
      • Credit & Debt Management (articles 6)
      • Budgeting (articles 22)
      • Investing (articles 5)
      • Retirement (articles 11)
      • Legal (articles 5)
      • Tax (articles 3)
      • Real Estate/Mortgages (articles 10)
    • life events

      Find information on a wide variety of topics to better inform and support you during life events and times of change.

      • Death of a Loved One (articles 4)
      • Planning Retirement (articles 10)
      • Dealing with a Disability/Serious Illness (articles 13)
      • Getting Separated/Divorced (articles 7)
      • Parenting (articles 24)
      • Buying/Selling a House (articles 3)
      • New Employee (articles 33)
      • Getting Married (including common law) (articles 4)
      • Having a Baby (articles 15)
    health & well-being Covid 19
    • Home »
    • health & well-being »
    • Covid 19 »

    Infertility: Understanding the Emotions Involved

    Bookmark Article

    In today's world, it’s not uncommon for couples to plan their families meticulously, considering all factors and waiting until the time is just right to have a baby. One assumption in this planning is that the couple is fertile and that they will conceive shortly after they stop using birth control. For some couples, however, such is not the case.

    Infertility is defined as a couple's inability to achieve conception after a year of unprotected intercourse (six months if the woman is over the age of 35) or the inability to carry a pregnancy to a live birth.

    Physical Factors Affecting Fertility

    Many couples who experience infertility will have specific problems that cause their inability to conceive. In 40 per cent of cases, the problem is traced to the male; in another 40 per cent, the problem is identified with the female. In 10 per cent, both partners share the problem. The remaining 10 per cent is due to unknown causes.

    Some of the factors that may affect a woman's inability to conceive include:

    • Abnormal ovulation. Approximately 40 per cent of women who experience infertility have problems with their ovaries. This could be indicated by irregular or absent menstrual cycles, which can result from a hormonal imbalance. In these situations, consult with your doctor before trying to conceive. In many cases, this can be treated successfully with medications.

    • Blocked fallopian tubes. Blocked or damaged fallopian tubes may impact fertility by interfering with the egg and sperm uniting, or with proper embryo development and implantation in the uterus. Often, there are no symptoms and the blockage is only discovered during an infertility evaluation. Treatment may require specialized surgery. 

    • Endometriosis. This is a disease in which tissue from the uterus implants on the ovaries and other pelvic organs. Symptoms may include heavy, painful or long menstrual periods. Several forms of treatment are available, involving both medications and surgery.

    • Cervical problems. Cervical problems may be related to the cervical environment, such as the consistency of the mucus as well as the anatomy. Both may impede conception.

    Male factors affecting the couple's ability to conceive successfully include problems related to inadequate sperm count or abnormalities relating to the size, shape and movement of sperm. About 30 per cent to 50 per cent of male infertility relates to the presence of a varicocele, or varicose veins within the scrotum, which affects sperm quality and quantity. Testicular injuries, hormonal imbalances and other diseases such as diabetes mellitus, central nervous system problems and pituitary tumors can also affect fertility.

    Fertility also decreases as age increases, especially in women. For women, maximum fertility occurs between the ages of 15 and 24. One out of three women who wait until their mid-30s to have children experience problems with fertility, which rises to one out of every two women who wait until their 40s.

    Personal Factors Affecting Infertility

    Personal and lifestyle factors may impact fertility in both females and males. These may include:

    • Diet and exercise. Proper diet and exercise are important for optimal reproductive functioning in both men and women. Women who are significantly under- or overweight may have difficulty getting pregnant.

    • Smoking. Smoking may affect sperm count in men and may increase the risk of miscarriage in women. It may also contribute to premature birth and low-birth-weight babies.

    • Alcohol. Alcohol consumption may affect sperm counts in men and may increase the risk of birth defects in babies.

    • Medications. Some medications may play a role in sperm count and sex drive.

    • Drugs. Drugs, such as marijuana and anabolic steroids, may affect sperm counts in men. Cocaine use by mothers may increase the risk of kidney problems in babies.

    • Caffeine. Caffeine may impact a woman's fertility and may increase her risk of miscarriage.

    • Lubricants. Lubricant products used during intercourse may affect sperm quality.

    Emotional Aspects of Infertility

    Individuals and couples experience a roller coaster of emotions—always hopeful that this month will be “the month.” The experience of discovering that one is unable to bear a child involves a number of emotional stages, including denial, anger, bargaining, guilt and depression. These emotions may occur in any order, and you may find yourself revisiting them even once you believe you have passed into the next phase. Each member of the couple may experience these emotions differently and at different times, causing the potential for increased conflict between them.

    Share:

    • 1
    • 2


    Related Articles

    Grappling with Fertility Challenges
    Emotional Aspects of Infertility
    © 2025 Morneau Shepell Ltd.
    COC
    Back to top
    CTCLPRDWEBWP02
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    Processing

    Processing